Question
What are the required permissions needed for users to run the TruCheck software and access a Webscan device?
Answer
Please verify that all users using the application have “full access” permissions to the following folder and all sub-folders:
- ‘C:\Documents and Settings\All Users\Application Data\Webscan Inc\’ (Windows XP)
- ‘C:\ProgramData\Webscan Inc\’ (Windows Vista / 7/10)
Follow these instructions to provide “full access” permissions for the user:
- Open Windows Explorer and browse to the ‘C:\ProgramData’ folder (Vista/7/10) or the ‘C:\Documents and Settings\All Users\Application Data’ folder (Windows XP).
- Right-click on the ‘Webscan Inc’ folder and click on properties.
- Click on the ‘Security’ tab and click on ‘Edit’.
- Add either the group ‘Domain Users’ or each individual user that will be using the TruCheck Application.
- Provide read/write permissions for the newly added group or users.