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WebHMI Fails to Load with 403 Error

Instructions for fixing a firmware error with the WebHMI

2024. 11. 30.

Details

Issue:

The WebHMI fails to load for no apparent reason, and a 403 (Not Authorized) error is shown.

Causes:

New cameras sometimes are shipped with an incomplete firmware. It will have the base functionality, but some features, like languages other than English or the WebHMI are missing.

Resolution:

Run a firmware update. It can be the same version that is already on the system. 

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