Skip to Main Content
Cognex Support Hub
LogoLogo

How to Solve Internal Error 5c06d1c1-0 When Exporting or Saving Workspaces on Windows 11 24H2

What to do if internal error 5c06d1c1-0 occurred on VisionPro Deep Learning 4.0 with Windows 11

04/03/2025

Question

Why does the VisionPro Deep Learning report error when we export or save the workspaces on Window 11 24H2. Like below:

Placeholder

Answer

This error is caused by an unstable CodeMeter server. If the operating system is Windows 11 24H2, follow these steps:

  1. Uninstall the currently installed CodeMeter
  2. Download and install the CodeMeter Runtime installation package version 8.20a or above
  3. Restart the PC

 

Related Resources