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VC5 Controller Switching On and Off With In-Sight D900 Unit Connected

You must not use 24V power over the IO cable and PoE at the same time in this setup.

07/02/2025

Question

My VC5 keeps restarting, and I have a In-Sight D900 series sensor connected to it.

Answer

This is a known effect that happens when you have the In-Sight D900 powered via 24V *and* PoE. The simplest fix is to remove the 24V power from the IO cable.

When a PoE connection is used, the In-Sight D900 multifunction port GND terminal will be at a voltage derived from the PoE voltage that is VERY different from the power ground of the PC host / VC5 / VC200 that is supplying PoE. Any connection between the In-Sight D900 multifunction port GND and the host ground will cause a problem.

If you connect an isolated 24V supply to the PWR and GND of the In-Sight D900 and make no other connections to that supply, the sensor will be powered and operate properly regardless of whether a PoE or non-PoE ethernet connection is present, as implied by the In-Sight D900 manual page 21. However, that supply will be a temptation for someone to make a connection to it for some other encoder, sensor, or other device and inadvertently create a connection to host ground, compromising the isolation and causing a problem.

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